Purchases on the A’frican Clothing website are valid for exchange, credit or refund within 7 days of receipt. Order tracking will be used to determine the date you received the items and also the invoice will specify the deadline to return it otherwise the sales will be considered as final. Items that are not damaged can not be returned and shipping costs are not refundable.
Items must be returned at your own cost unwashed, unworn, undamaged and with tags attached. Jewelry (excluding earrings and body piercings) must be in its original packaging. We will not take it for hygienic purposes if they are unpackaged. All returned items must be accompanied by the original return form and customs documents (if applicable). Once received, we will let you know about the following steps.
Even if with us the customer will be always right, please take note that we are not responsible for any lost or damages in the shipping process, that is why we are working with the best companies to limit / avoid these situations.
After reviewing your returns for physical damages, defective or wrong items, we will issue a refund to your debit / credit card. Allow up to 10 days for bank transaction.